Fundamentals of Supervision
In partnership with Gateway Technical College, WCEDA offers training for supervisors and managers in three modules that will teach participants practical tools they can use to become more valuable team members.
Each session consists of four, three-hour workshops, for a total cost of $265 WCEDA members/$365 non-members per participant per module. Participants who complete a session will receive a completion certificate.
Expected Outcomes (for students who take all three modules):
Improved Communication Skills
Priority Identification
Conflict Resolution
Bad Behavior Management
Worker Engagement
Avoidance of Harassment and Discrimination
Development of Leadership Tools
**Modules can be taken individually and in any order.
MODULE I
Leading and Communicating
- The Leader’s Job: The Necessary Skills of Leadership
- The Qualities of Leadership: The Things that Make Leaders Great
- My Dysfunctional Work Family: When the Workplace Mirrors Family Dynamics and How to Keep the Peace
- Beyond “Don’t Do That!”: Communication that Works
Prerequisites: none
Open enrollment – register anytime
AM Session - 8-11am (In Person)
Gateway Technical College - Elkhorn Campus, South Building
Four weeks
Wednesdays
2024 Dates:
March 6, 13, 20
April 3
MODULE II
Doing the Right Things
- Onboard, Not Overboard: Introducing new employees with the least negative impact on safety, quality, and productivity
- Fear No Review: How to deliver formal and informal performance feedback
- From Colleague to Boss: How to Handle Shifting Relationships and Create Across-the-Board Respect
- You Can’t Manage Time, But You Can Manage Energy
- The Gorilla in the Room: Identifying and Preventing the Dangers of Attentional Blindness
Prerequisites: none
Open enrollment – register anytime
AM Session - 8-11am (In Person)
Gateway Technical College, Elkhorn Campus
Four weeks
Wednesdays
April 17
May 1, 8, 15
MODULE III
Different Employees, Different Needs
- The Ethical Supervisor
- The Respectful Workplace: Avoiding Harassment and Discrimination
- Psychological Safety at Work
- It’s Not Your Parents’ Workforce: How to Make the Most of and Make Peace with a Multigeneration al Team
- The Power of Difference: How diverse people create stronger organizations
Prerequisites: none
Open enrollment – register anytime
For more information and to register, click on the following session links.
AM Session - 8-11am (In Person)
Gateway Technical College, Elkhorn Campus
Four weeks
Wednesdays
2024 Dates:
June 12, 19, 26
July 10
MODULE IV
NEW MODULE!
- Call Me Irresistible: Building and measuring employee engagement
- Finding, Keeping: A Seminar in Attracting and Interviewing a Capable, Retainable Workforce
- Rethinking Conflict: Moving Forward Together
- The Good Fight: Negotiating the Positive Side of Conflict
- Change Leadership
Prerequisites: none
Open enrollment – register anytime
For more information and to register, click on the following session links.
REGISTRATION COMING SOON
AM Session - 8-11am
Gateway Technical College, Elkhorn Campus
Four weeks
Wednesdays
2024 Dates:
July 24, 31
August 7, 14
Fundamentals of Supervision for Hospitality
Module I
Leading and Communicating
- The Leader’s Job: Personal excellence, aligning, conversing, collaborating
- It’s All About the Humans: What leaders need to know about behavior in order to lead
- Beyond “Don’t do that!”: Supervision communication that works
- My Dysfunctional Work Family: How work behaviors mirror family dynamics and how to make peace
- Onboard, Not Overboard: Introducing new employees with the least negative impact on safety, quality, and productivity
- Fear No Review!: How to deliver formal and informal performance feedback
Prerequisites: none
Open enrollment – register anytime
REGISTRATION COMING SOON
Schedule TBA
If you have 10+ employees you'd like to have participate, please contact us for additional options.
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